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Powered by Baidu digital human technology · Built for Shopee sellers

Keep your Shopee store live 24/7
streaming, running, and closing sales

Xiaoye Cross-Border works exclusively with Shopee sellers across Southeast Asia: Baidu digital human live streaming plus fully managed AI operations. Multilingual AI hosts stay on air around the clock, while AI handles product selection, listings, ads and customer service — you focus on your supply chain and getting paid.

24h × 7 days
Digital human hosts, never off air
MY · TH · VN · SG · PH
Covers the five core Shopee sites
Multilingual
Malay / Thai / Vietnamese / English / Chinese
Zero staffing cost
Fully managed: pre-launch setup + streaming + post-stream operations

Four real pain points for Shopee sellers

We are Shopee sellers ourselves — these are the problems we solve every single day

🕐

Traffic is there, but no one to stream

Live commerce traffic is booming across Southeast Asia, yet one human host covers a single 4-hour slot at a high monthly cost. Small sellers can't afford it and can't fill the schedule.

🗣️

Language and localization barriers

The Malaysia site speaks Malay, the Thailand site speaks Thai, the Vietnam site speaks Vietnamese — local hosts are expensive and unreliable, and script quality varies wildly.

📉

Off air means no orders

A human live stream runs 2–4 hours a day, leaving your store dark for the other 20+. Those night and weekend orders quietly go to competitors.

🧩

Operations are a hidden black hole

Product selection, listings, ad spend, customer service, campaign sign-ups… every step needs a person, and there is never enough time or energy.

AI + agency operations service stack

We don't hand you software and wish you luck — from pre-launch setup to post-stream operations, we own the whole thing

🤖

Baidu Digital Human Live Streaming (24/7)

AI hosts powered by Baidu digital human technology, streaming live with real-time interaction (not pre-recorded playback), delivering naturally in multiple languages and staying on air for your Shopee store around the clock.

  • Multilingual hosts: Malay / Thai / Vietnamese / English / Chinese
  • AI answers viewer comments in real time, resolves questions and drives orders
  • Feed in your product info and AI generates the live script automatically
  • Data report for every session: viewers, engagement, conversion
  • One subscription can be shared across multiple stores under your name
🧠

AI Operations Management

An AI + human operations engine covering the full journey from traffic to sale, delivered daily and reviewed weekly.

  • Product selection and competitor monitoring (driven by Southeast Asia marketplace data)
  • Listing optimization: titles / main images / detail pages / SEO keywords
  • Ad management and budget allocation (on-platform Shopee ads)
  • AI multilingual customer service: instant replies, post-sale follow-up
  • Campaign sign-ups (9.9 / 11.11 / 12.12 mega sales cycles)
📊

Store Audit (free before you commit)

Diagnose first, decide second. We track competitor data across every Shopee site daily and benchmark your store against its own category.

  • Three-dimension audit: traffic mix / conversion rate / average order value
  • Competitor price bands and monthly sales benchmarking
  • Compliance check: certifications / labels / category risks
  • Deliverable: a Store Audit + Growth Roadmap report
📦

Supply Chain Support (optional)

Backed by China's supply chain resources, we help push your costs down from sourcing all the way to fulfilment.

  • Direct access to 1688 / factories, with private-label and exclusive design support
  • Southeast Asia logistics: dedicated lines / overseas warehouses / fully managed
  • Certification and compliance assistance (mapping each country's requirements)
  • Mega-sale stock planning and inventory pacing

Why Xiaoye Cross-Border

Enterprise-grade technology × a seller's point of view × data discipline

🏛️ Backed by Baidu digital human technology

Built on Baidu AI Cloud's digital human technology stack — not synthetic video stitched together in a back room. Avatar, voice and interaction quality, plus stability, are backed at enterprise level, and you can customise a digital host of your own.

🛒 We are Shopee sellers ourselves

Xiaoye Cross-Border runs its own Shopee stores across Southeast Asia, doing product selection, tracking competitors and crunching margins every day. We know your seller backend because it is our daily routine.

📈 Data-driven operating discipline

We run your store the way we run ours: daily data reviews, weekly growth reports, monthly strategy recalibration. No storytelling — only GMV, conversion and repeat purchases.

Plans

Try first, sign later · Not happy with the trial? Walk away — and signing up still gets you priority benefits

🚀 Digital Human Trial Pack

Best for: Shopee sellers trying AI live streaming for the first time
US$399 one-time
  • Baidu digital human live streaming, 200 hours (about 4 weeks · 8 hours a day)
  • 1 site (choose MY / TH / VN / SG / PH)
  • Full pre-launch setup: avatar / voice / script / product knowledge base
  • 1 localized-language host (the official language of your site)
  • Post-stream data report + 1 review session
  • AI Operations Management
  • Supply Chain Support
Start with 200 hours
Most popular

🔥 AI Agency Operations Bundle

Best for: sellers who want to drop daily operations and focus on supply chain
US$1,399 / quarter (starting)
  • Digital human live streaming: 8 hours a day × up to 3 sites
  • Multilingual hosts: Chinese / English / Malay / Thai / Vietnamese, configured as needed
  • AI operations management: product selection / listings / ads / customer service, all covered
  • Daily data report + weekly growth report
  • Mega-sale cycle follow-through (9.9 / 11.11 / 12.12)
  • Store audit free (re-checked any time during the engagement)
  • Supply chain support (can be added)
Start quarterly management

👑 Full-Year Managed

Best for: multi-store portfolios / brands going global / pushing for category leadership
US$4,299 / year (starting)
  • Digital human live streaming 24h × 7 days × multi-site portfolio
  • Exclusive custom digital host (avatar + voice)
  • AI + human dual-shift operations: scripts iterated all year long
  • Supply chain support: product selection / private label / logistics / stock planning
  • Live monitoring for every session + monthly business analysis report
  • Quarterly strategy review (adjust the playbook to the data)
  • Full mega-sale package (main images / video / live room / ads, integrated)
Book an annual plan call

Prices above are indicative plan references; the final price is subject to mutual confirmation · Corporate / personal accounts accepted · Sign up after the trial period for exclusive discounts

Add-on Services (buy as needed)

Mix and match with any plan

Custom digital host avatar

Train an exclusive AI host on your real-person footage, with support for holding products, natural head turns and more.

Price on request

Fully AI virtual avatar

No filming needed — create a 100% AI digital host from scratch, ready to go live the moment it's delivered.

Price on request

Voice cloning

Send us 3–5 minutes of recording and we clone your voice for AI host delivery.

Price on request

Cloud streaming

Streams run on cloud servers, so you can shut down your local computer after going live — more stable, no interruptions.

Monthly

FAQ

Compliance, performance and getting started with digital human live streaming on Shopee

Does Shopee allow digital human live streaming? Will it get my store in trouble?

Digital human live streaming sits in a grey area on Shopee but is widely practised, and each site's policy is adjusted as things change. Here's what we do: (1) configure your setup for compliance based on the latest rules of your specific site before you go live; (2) manage pacing and content review to lower the risk level; (3) adjust the approach the moment policies tighten (for example, shifting to short video + image-and-text content). We run these same sites as sellers too, so we hear about rule changes earlier than tool vendors do.

How well does digital human live streaming actually perform? Can you guarantee GMV?

We don't promise GMV numbers — anyone guaranteeing a "minimum sales floor" is deceiving you. What we do commit to: (1) a 24-hour presence (there is someone in the live room, engaging, explaining, selling); (2) transparent data for every session (viewers / engagement / conversion reports); (3) let the real data from the 200-hour trial speak for itself — if you're not satisfied, don't sign. The common industry experience: digital human streaming mainly captures the incremental night + weekend slots, and the lift is clearest for stores that already have organic traffic.

Is what the digital human says pre-recorded? Can viewers tell?

It is not playback. Baidu's digital human is generated in real time: when a viewer comment arrives, the AI understands it instantly and answers out loud in the right language, with lip sync and movement driven live. What viewers see is a live stream that genuinely reacts. Language versions are configured per site: Malay on the Malaysia site, Thai on the Thailand site — so a native-language buyer's experience is close to that of a local host.

How soon can we go live? What do I need to prepare?

The standard process takes 5–7 working days: Day 1 store audit + requirement confirmation → Days 2–3 avatar / voice / script configuration + product knowledge base build → Days 4–6 trial streams and tuning → Day 7 official launch. What you provide: your Shopee store account (or authorization), product materials (images / descriptions / prices / FAQs), and optionally real-person footage if you want a custom avatar.

I already have human hosts. Do I still need a digital human?

Our recommendation is "human hosts for prime time + digital human for the full schedule": human hosts cover the local evening peak (highest conversion), while the digital human takes the 20+ hours across daytime, overnight and weekends. Both draw on the same content knowledge base, so the marginal cost is very low. This is how the best-performing stores in Southeast Asia currently run their schedules.

Which Shopee sites do you support? Can one subscription cover multiple stores?

We cover Shopee's five core sites: Malaysia / Thailand / Vietnam / Singapore / Philippines. One subscription can be allocated across multiple stores under your name (streaming in staggered time slots), so there's no need to buy a separate package for each store.

Start with a free store audit

Send us your Shopee store details (site + category + monthly sales level) and within 24 hours you'll get a Store Audit + Growth Roadmap. Not satisfied? No deal — and the report is yours to keep.

💬 Chat on WhatsApp +86 151 3643 4601
+86 151 3643 4601
Same number on WhatsApp · Add with note: Shopee agency

Request a free store audit

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